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Experience
We have been working in web design and web development since 1995. Our team consists of 4 certified designers, 6 professional programmers, 2 full-time testing engineers, two technical support specialists, and 2 project managers. Leading the team is Phillip Nguyen, who has over 17 years of experience in the business and technical field. Mr. Nguyen holds advance degrees in business management and software engineering from Western Michigan University and Grand Valley State University.
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Deliverables Guarantee
Web design and web development work are full of intangibles and unpredictables. To assure the deliverables, we must clearly define the project with what we call a "technical blueprint". From this technical blueprint, we begin your website project and assure whatever is covered in the blueprint will be delivered. One should never build a house without a blueprint. The same can be said in building a website. |
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100% Risk-Free Program!
Our See-It-Before-You-Buy-It Program is one of the kind. More details >> |
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95% Client Retention Rate
Our business philosophy is that we would rather have you as a client than to have you as an un-happy client and therefore we are willing to go the extra mile to make our clients happy and our success shows it works.
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Satisfaction Guarantee!
25% of the total project cost is paid to us only if "we have completely satisfied all the requirements according to your specifications as defined in the technical blueprint". This is a part of our written contract.
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Superior technology & more than 50 years combined experience.
We have our own compression software that allows us to put more contents in a CD than any other company, without exception! We developed our own content management toolkit that allows you to easily manage and update your website. We have also published our own online directories so that your website can be included in them free of charge.
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Make-it-easy-for-the-client philosophy
Whatever we have designed, whether it is a CD for marketing, or a business website for our clients; we make sure it's user friendly. We believe these are marketing tools and a tool only works if the user knows how to use it.
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Client for life
Our ultimate goal is to develop a life long relationship by creating a satisfied client. To gain and maintain this relationship, we go the extra mile to meet your needs and expectations. Most of our clients come from referrals through existing clients. If you want to know who we are just ask our clients.
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Free consultation
We provide a free consultation! We will sit down with you and help you plan out the project step by step. Please see the CD-Digital Business Card Formation Process for more details.
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Cost
We are able to keep our costs significantly lower than our competitor’s simply because we believe in the following:
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There is no need to re-invent the wheel: It is very likely that you already have a website, brochures, images, graphics, mission statements, client’s information, product video, and other content. Utilizing these existing materials and refining, polishing, improving, and transforming them will keep the project costs lower.
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Well defined goals and objectives: Too often, complex projects experience a phenomenon called “Creeping elegance”. This usually occurs with lack of planning, or not having well stated goals and objectives. The goal here is to reduce redundancy and detours. Another way of saying this is, map out what you want and stay with it. A well defined set of goals and objectives from the onset of the project will help to meet this crucial project need.
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Team effort and good communication: How long it takes to develop a project, and how soon we can get a finished product, is often dependent on your project leader. Once we agree on a project, there are time-lines that need to be monitored and dates to be kept. We ask you to appoint a “contact person”. This person is like an ambassador for your company and will be the only official speaker for your company. They are responsible for the project.. This goes a long way to avoiding any misunderstandings.
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Good project managers
We take notes while you talk, we listen when you complain, and we deliver when and what you are expecting. We are not afraid to say no when we know that it is the correct answer.
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